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With Predict
Optimize the journey

If, while placing their order, your customers opt for express home delivery when selecting the delivery method it is because they are very keen to receive your product. They know they will receive it the next day in the morning and will do their best to be at home.
You can also track your shipment. According to its status access to instruction will be offered .

But what if the unexpected happens?

With Predict, your consignee manages their delivery in their own time. They can make decisions the day before, at the last minute or on the day of delivery itself before the driver is scheduled to arrive. 

  • The consignee chooses the delivery day

The consignee is sent a text message or email notifying them of the delivery day. If needs be, they can reschedule the delivery over the next six days or have their item delivered to a Pickup shop or nominated neighbor.

  • The consignee is notified of the delivery time slot

On the actual day of delivery, a two-hour time slot is sent to the consignee by email and text message.

  • Resulting in a very high level of satisfaction

If the consignee will not be in, they can reschedule the delivery that very morning. In all, 93% of users recommend this solution due to the fact it is modern, reliable, efficient, flexible and customer-focused.

 

Picto Chauffeur Chronopost

Delivery to home address

Rescheduling within six working days, including Saturdays. Option available the day before and on the morning of delivery.

Fillette souriante qui tient un colis chronopost
Picto Remise à un voisin

Delivery to a neighbor

The consignee can opt to have their parcel delivered to a neighbor within the immediate vicinity. Option available the day before and on the morning of delivery.

Picto Localisation

Delivery to local contact point

Six locations offered in Chronopost depots, Pickup shops or post offices, out of the nearest to the delivery address. Option only available the day before delivery.

Livraison dans un relais pickup