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Chrono Medical: Express delivery of your healthcare products
Detailed features
WEIGHT
Maximum : 30 kg
DIMENSIONS
Maximum : L ≤ 150 cm
L + 2 H + 2 l ≤ 300 cm
With Chrono Medical, we will ensure the delivery of your medications, laboratory reagents, medical devices, biological matter, temperature-sensitive products, and hazardous materials, with an adapted operational process:
- Operational training on good wholesale distribution practices for medications for human use
- Specific labelling of parcels (MED barcode, except for hazardous or biological materials)
- Delivery to department (hospitals, clinics)
- Adherence to pharmacy opening hours
- Prohibition on delivering to a third party
- Mutual delivery with signature and stamp
DELIVERY TIME
Chronopost offers express next-day delivery of your healthcare products before 8:00 am (depending on feasibility) , 9:00 am, 10:00 am, and 1:00 pm in metropolitan France.
For deliveries to Corsica and on the day after a public holiday, deliveries may be made at any time during the day without any time commitment.
GEOGRAPHICAL COVERAGE
Chronopost provides its service for parcels shipped within all of metropolitan France, including Corsica and excluding the coastal islands and the Principality of Monaco.
- 1:00 pm
- 10:00 am to over 25,000 towns and cities across metropolitan France. List of postal codes eligible for the service available here.
- 9:00 am to over 1,400 towns and cities across metropolitan France. List of postal codes eligible for the service available here.
- 8:00 am depending on feasibility in metropolitan France.
PARCEL COLLECTION
Parcels are accepted for processing from Monday to Friday.
Saturday collection is available and subject to an extra charge. For temperature-sensitive products, parcels are collected from Monday to Thursday. Friday collection is available only if the Customer chooses a Saturday morning delivery.
CERTIPHARM CERTIFICATION
Chronopost has been Certipharm certified since 2010, in accordance with pharmaceutical regulations and with good wholesale distribution practices for medicinal products.
On a daily basis, we deliver to 22,000 pharmacies, 3,000 hospitals and clinics, 3,800 medical laboratories, and even 200 wholesaler/dispatcher platforms.
HOLDING TIMES AND LOCATION
In the event the recipient is absent, your parcel will be held for a maximum of 7 days at the Chronopost distribution depot. Your holdings are stored in specific locations for medical products, equipped with temperature sensors to ensure products are kept within a range of 5°C to 30°C.
AVAILABLE SERVICES
Saturday delivery
For parcels collected on Friday, or Thursday if Friday is a public holiday, you may request delivery for Saturday before 1:00 pm for metropolitan France.
Ad Valorem Insurance
You can insure the transported goods up to €20,000 per parcel in the event of loss or damage, including cases of force majeure, upon presentation of receipts.
The insurance does not cover restricted goods and documents, wrongful conduct by the sender or consignee, defects affecting the item shipped, or improper packaging.
Collection on request (ESD)
Chronopost offers you the option of booking your collection on request. Login on www.chronopost.fr and select your preferred time slot.
PROHIBITED GOODS
Generally speaking, the following goods are prohibited:
- any goods covered by national or international regulations on hazardous products, such as, but not limited to, munitions, gases, flammable, radioactive, toxic, infectious or corrosive materials and all items which, due to their nature or packing, may be dangerous for drivers or handling staff, the environment or the safety of transport vehicles or could damage or harm the other parcels carried, vehicles or third parties;
- jewellery, watches and clocks, precious stones and metals, coins, currency, bank notes, financial stock, securities or payment instruments, bills of exchange, gift vouchers, telephone cards or equivalent and, generally, any paper document or document on another type of medium used to make a fungible payment and/or governed by cash transportation regulations,
- Animals or living persons or corpses, plants, goods under controlled temperatures or perishable foodstuffs and all excise goods under suspension of duties,
- Firearms, weapons of war or collector’s weapons, loaded or unloaded, drugs, psychotropics, works of art, antiques, publications or audio-visual materials prohibited by any applicable laws or regulations,
- Tender bids, pre-qualification files for the award of procurement contracts and exam sheets.
For more information, consult the general terms and conditions of sale applicable to you.
PERMITTED GOODS
Notwithstanding its general terms and conditions of sale, CHRONOPOST undertakes to ship medications containing narcotics and psychotropics, as well as temperature-sensitive healthcare products and certain hazardous materials in limited quantities and provided that they are properly labelled.