Accueil > Help - Our guides
Livreur chronopost de dos

Flash
info

Find all the info about our network.

Flash infos subscription

 

Former news flashes

 
The following information doesn't regard Chronopost' network any more
17 Sep 2018
Validité info :
25 Sep 2018
Picto aide

HONG KONG, MACAU, CHINA & PHILIPPINES - Typhoon Mangkhut

Dear Customers, Please be aware that even thought the typhoon Mangkhut is leaving Hong Kong, the roads and facilities are damaged, and there is still heavy rain. Delivery and pick up activities will be slow down. Our activities in Macau, Southern China and Northen Philippines are impacted as well. Delays might be expected for deliveries and pick up since Sept 15 foe these areas.

En savoir plus

Inter
14 Sep 2018
Validité info :
24 Sep 2018
Picto aide

USA - Hurricane Florence

Dear customers, Please be aware that Hurricane Florence has make landfall in North Carolina and is creating services delays to all nearby areas, as Georgia, South Carolina, Tennessee, Kentucky, West Virginia and Maryland. Delays for deliveries and pick up are expected to continue for the next 72 hrs.

En savoir plus

Inter
07 Aug 2018
Validité info :
11 Sep 2018
Picto aide

BRAZIL - Strike at Customs

Dear Customers, We wish to advise that a strike of Fiscal auditors from Brazilian Federal Revenue has restarted today August 7 2018, after an Assembly in Customs. Customs clearances in Brazil will only take place on Mondays and Fridays. Service delays are to be expected until an agreement is meet. We will keep you informed of any development. Your Customer service stays at your disposal for any further assistance.

En savoir plus

Inter
23 Jul 2018
Validité info :
31 Aug 2018
Picto aide

TAIWAN - Mandatory info

Dear Customers, As of August 1st 2018, import data of consignee are mandatory requirements : consignee's telephone number, consignee’s full company name or fully person name must be provided exactly and detailed. If information are not reported, shipment and goods will be hold in Customs. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
14 Aug 2018
Validité info :
21 Aug 2018
Picto aide

Macau & Hong Kong - Typhoon Bebinca

Dear Customers, Please be aware that due to typhoon Bebinca, Macau and Hong Kong are now facing strong winds and heavy rains. Delays are expected for deliveries because of the bad weather. As the typhoon is approaching Hong Kong, we will keep you informed if situation worsen. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
05 Jul 2018
Validité info :
05 Aug 2018
Picto aide

FRANCE - Bike Tour

Dear customers, Please be aware that the France Bike Tour will take place from July 7 to 29 2018. Deliveries and collects might be impacted and delays can be expected in some cities. Our teams are doing their best to reduce the inconvenience. Your customer service stays at your disposal for any further information.

En savoir plus

Inter
13 Jul 2018
Validité info :
23 Jul 2018
Picto aide

MADAGASCAR - Customs on strike

Dear Customers, Please be aware that Malagasy customs are on strike since July 13. No clearance performed since Friday July 13. Delays might be expected for deliveries & pick up. We will keep you informed of any development.

En savoir plus

Inter
10 Jul 2018
Validité info :
23 Jul 2018
Picto aide

Japan - Heavy rains

Dear Customers, Due to heavy rains and flooding impacting Japan since July 6, all west side of the country is deeply impacted by the bad weather condition. Delays are to be expected for clearance, deliveries and pick up. Main impacted cities are : Sakaide, Imabari, Ozu, Yawatahama, Kita gun, Nishiuwa gun, Kitauwa gun, Ochi gun, Kamiukena gun, Kurashiki, Takahashi, Niimi, Soja, Ihara, Kasaoka, Maniwa, Tomata gun, Kaga gun, Hiroshima, Kure Edashima, Otake, Higashihiroshima, Fukuyama, Onomichi, Mihara, Takehara, Fuchu, Aki gun, Sera gun, Aki, Aki gun, Hata gun, Miyoshi, Gotsu, Ochi gun.

En savoir plus

Inter
10 Jul 2018
Validité info :
23 Jul 2018
Picto aide

TAIWAN - Typhoon Maria

Dear customers, Please be aware that due to typhoon Maria hitting Taiwan on July 10 & 11, custom clearance, deliveries and pick up are halted until typhoon leaves, which might be around July 13. Delays are to be expected for our activities due to bad weather condition. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
15 Jun 2018
Validité info :
25 Jun 2018
Picto aide

Madagascar - Customs on strike

Dear customers, Please be informed that Malagasy Customs are still on strike since June 14 (i.e 2 days). No custom clearance can be performed. Delays are to be expected for deliveries. We will keep you informed of any update. Your customer service is at your disposal for any assistance

En savoir plus

Inter
11 Jun 2018
Validité info :
19 Jun 2018
Picto aide

France - Bad weather conditions

Dear Customers, We like to inform you that due to heavy rains and floods that occurred on June 11, delays are to be expected for deliveries and pick up on june 12. Situation is getting back to normal. Don't hesitate in contacting your Customer Service for any further information. Main impacted areas are : Ile-de-France, North-East (Strasbourg), South -West (Toulouse) et West (Nantes et Caen).

En savoir plus

Inter
07 Jun 2018
Validité info :
16 Jun 2018
Picto aide

South China, Macau & Hong Kong - Typhoon Ewiniar

Dear customers, Please be aware that due to typhoon Ewiniar, Southern China, Macau and Hong Kong are now facing strong winds and heavy rains. Delays are expected for deliveries because of the bad weather. As the typhoon is approaching Hong Kong, we will keep you informed if situation worsen. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
04 Jun 2018
Validité info :
16 Jun 2018
Picto aide

BRAZIL - End of truck drivers’ strike

Dear customers, Please be informed the truck drivers' strike started on May 21 has now ended. There is no backlog for deliveries or pick up.Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
21 May 2018
Validité info :
31 May 2018
Picto aide

BRAZIL - Truck drivers’ strike

Dear customers, Please be informed the truck drivers strike started since May 21 is still going on. All Brazilian states are impacted. Delays might be expected for pick ups and deliveries. We will keep you posted of the developments of the situation. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
10 Apr 2018
Validité info :
24 Apr 2018
Picto aide

Mayotte - End of General strike

Dear customers, General strike is ended at Mayotte. Normal service of deliveries and pick up resumed on April 9. Our Customer service stays at your disposal for any further information.

En savoir plus

Inter
20 Mar 2018
Validité info :
30 Mar 2018
Picto aide

BRAZIL - Strike at Customs

Dear customers, Please be aware that Brazil customs are on strike from March 20 until March 22 included. No clearances can be performed before March 23. Delays are expected for deliveries and pick up. We are really sorry for the inconvenience caused. Your Customer service stays at your disposal for any assistance.

En savoir plus

Inter
19 Mar 2018
Validité info :
29 Mar 2018
Picto aide

Madagascar - Tropical storm ELIAKIM

Dear customers, Please be informed that following the tropical storm ELIAKIM which hit Madagascar, delays are expected for deliveries & pick up to Tamatave area & East Coast, due to floods & road cuts. Your Customer service stays at your disposal for any information.

En savoir plus

Inter
08 Mar 2018
Validité info :
19 Mar 2018
Picto aide

Mayotte - General strike

Dear customers, General strike is still on going at Mayotte. Delays for deliveries and pick up are to be expected. We will inform you as soon as it ends. Your Customer service stays at your disposal for any information.

En savoir plus

Inter
07 Mar 2018
Validité info :
14 Mar 2018
Picto aide

BRAZIL - Strike at Customs

Dear customers, Please be aware that Brazil customs are on strike from March 6 until March 8 included. No clearances can be performed during these 3 days. Delays are expected for deliveries and pick up. We are really sorry for the inconvenience caused. Your Customer service stays at your disposal for any assistance.

En savoir plus

Inter
06 Mar 2018
Validité info :
13 Mar 2018
Picto aide

USA - Severe winter storm on NYC area

Dear customers, Please be aware that a severe winter storm will hit NYC, northern New Jersey and southern Connecticut tomorow. Overall services delays are expected for the next 48h for impacted areas. Your Customer service remains at your disposal for any assistance.

En savoir plus

Inter
Updating done the : 16/10/2018 at 12:23