Clavier d'ordinateur

Your Frequently
Asked Questions

How many days do I have to pick up my parcel?

If your parcel is available at a pick-up location, it will be held there for you to collect for:

  • 14 days at post offices and Chronopost depots
  • 8 days at Pickup shops

If you are unable to pick up your parcel during the holding period, it will be sent back to the sender.

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