Your Frequently
Asked Questions
What are the maximum weights and dimensions allowed ?
We'll deliver your parcels weighing up to 30 kg all over the world.
For the Chrono Relais service, your parcel must weigh 20 kg or less.
Minimum dimensions allowed: 30 cm x 21 cm, minimum thickness 3 cm or 200 grams
Maximum dimensions allowed: L ≤ 150 cm, L+ 2W+2H ≤ 300cm (unfolded)
For the Chrono Relais service, the maximum dimensions allowed: L ≤ 100cm, L+2W+2H ≤ 250cm. The length must not exceed 100cm
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