Clavier d'ordinateur

Your Frequently
Asked Questions

Will we receive compensation for loss or damage ?

If you are the sender:
If Chronopost has been established as liable, you will be compensated for the original value of the goods, the amount of the repairs required or the direct costs incurred to restore the documents, up to a maximum of €250 per parcel, which may be claimed against receipts.

If you are the addressee: 
Please contact your sender.

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