Contact us
We are here to help you.
I AM A PRIVATE
You are seeking information on a parcel, or need advice on a service or a destination, you can contact us:
Twitter @ChronopostSAV
We will answer in public or private depending on the nature of your query. All queries regarding shipment will be handled privately.
Messenger @Chronopost
Our chatbot will transfer your demand to our customer service. You will receive a Messenger notification when we have replied to you.
Hotline
Monday to Friday from 8:00 am to 7:00 pm and on Saturday from 8:00 am to 12:00 pm (Paris time, excluding public holidays) on +33 (0)969 391 391 (calls charged at standard rates)