We are here to help you.
You are seeking information on a parcel, or need advice on a service or a destination, you can contact us:
We will answer in public or private depending on the nature of your query. All queries regarding shipment will be handled privately.
Our chatbot will transfer your demand to our customer service. You will receive a Messenger notification when we have replied to you.
Monday to Friday from 8:00 am to 7:00 pm and on Saturday from 8:00 am to 12:00 pm (Paris time, excluding public holidays) on +33 (0)969 391 391 (calls charged at standard rates)