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Contact
us
If you need advice or information, we are here to help you.
Social media
Are you on Twitter or Facebook? Us too!
Monday to Friday from 9:00 am to 7:00 pm (not including public holidays)
- Twitter: @Chronopost
We will answer in public or private depending on the nature of your query. To do this, simply follow us. All queries regarding a shipment will be handled privately. - Facebook: Ask us your questions, we will answer you directly using this form. You will receive a Facebook notification when we have answered your question.
Customer service
You need advice on a product, a service or a destination. You want to find information on a parcel.
Contact us Monday to Friday from 8:00 am to 7:00 pm and on Saturday from 8:00 am to 12:00 pm (excluding public holidays) on +33 (0)969 391 391 (calls charged at standard rates)
Where to find us
To drop off or come and collect a parcel, find the post offices, Chronopost depots or pickup points nearest to you or your place of work.
