Home > Private > Contact us


If you need advice or information, we are here to help you.

Picto Médias sociaux

Social media

Are you on Twitter or Facebook? Us too!

Monday to Friday from 9:00 am to 7:00 pm (not including public holidays)

  • Twitter: @Chronopost
    We will answer in public or private depending on the nature of your query. To do this, simply follow us. All queries regarding a shipment will be handled privately.
  • Facebook: Ask us your questions, we will answer you directly using this form. You will receive a Facebook notification when we have answered your question.


Couple avec leur tablette
Picto Contacter Chronopost

Customer service

You need advice on a product, a service or a destination. You want to find information on a parcel.

Contact us Monday to Friday from 8:00 am to 7:00 pm and on Saturday from 8:00 am to 12:00 pm (excluding public holidays) on +33 (0)969 391 391 (calls charged at standard rates)


Une femme avec son téléphone portable
Picto Localiser

Where to find us

To drop off or come and collect a parcel, find the post offices, Chronopost depots or pickup points nearest to you or your place of work.

Une femme avec son mobile