Contact us

We are here to help you.


You are professional ?

You are seeking information on a parcel, or need advice on a service or a destination, you can contact us:

Twitter @ChronopostSAV

We will answer in public or private depending on the nature of your query. All queries regarding shipment will be handled privately.


Messenger @Chronopost

Our chatbot will transfer your demand to our customer service. You will receive a Messenger notification when we have replied to you.



Monday to Friday from 8:00 am to 7:00 pm and on Saturday from 8:00 am to 12:00 pm (Paris time, excluding public holidays) on +33 (0)969 391 391 (calls charged at standard rates)