Our Responsible Commitment

Chronopost focuses its responsible commitment around three objectives: its employees, its commitment to the environment, and its civic contribution.

The company implements numerous actions to retain its employees, develop their skills, and attract new talent. To learn more about our employer brand, visit our dedicated page.

Our civic contribution is also reflected in our commitment to the regions where we operate, by supporting the local economy and through environmental, social, and solidarity-driven initiatives.

Infographic accompanying the video: Chronopost and its decarbonization strategy across the entire transport chain.

Chronopost’s CSR (Corporate Social Responsibility) approach has been assessed annually since 2015 by EcoVadis, an independent rating agency. In 2025, Chronopost ranked in the top 5% of companies across all sectors, achieving a score of 76/100 and earning the gold medal.

Our mast-mile commitments

Chronopost is deeply committed to ensuring more environmentally friendly deliveries, particularly by developing a low-emission vehicle fleet: electric vehicles, cargo bikes...

In 2025, this represented over 1,660 low-emission vehicles deployed nationwide

Urban delivery reimagined

Chronopost limits the impact of its activities in urban areas by reducing its CO₂ emissions and mitigating noise pollution, city congestion, and accident risks.

This is achieved by strengthening its presence in city centers through the implementation of Urban Logistics Spaces (ELUs). Easily accessible, these ELUs centralize flows right into the heart of cities, allowing all parcels to then be delivered using lighter, less polluting vehicles. ELUs are specially designed to minimize the environmental footprint of their facilities (heating, lighting, waste management, etc.).

Since 2018, Chronopost has also been developing Chrono City locations—mini-sites operating under a main branch or an ELU. They welcome customers who wish to collect their parcels directly, thereby reducing the number of delivery points, multiple delivery attempts for the same parcel, and kilometers traveled. They also sometimes integrate various services: parcel pickup, postage and shipping, provisioning of packaging materials, or even test benches to test electronic devices.

In 2025, we counted 14 ELUs and 3 Chrono Cities. The majority of these ELUs and Chrono City are powered by renewable electricity through the French cooperative Enercoop (a 100% renewable energy provider).

Towards Low-Emission Delivery Across the Entire Transport Chain

In addition to major advancements on the last mile, Chronopost is reducing the impact of its mid- and long-distance routes by deploying biofuel, biogas, and electric heavy-duty trucks.

These lower-emission vehicles (greenhouse gases and fine particles) will take over from the diesel trucks used until now to transport parcels from Chronopost hubs located on city outskirts to branches located in or near city centers.

In 2025, over 610 low-emission routes crisscross France for parcel transport.

Our key actions in 2025