To provide excellent service to our customers
According to our own statistics, nearly 9 out of 10 recipient customers are satisfied with their Chronopost delivery*. In order to meet the requirements of both professional and individual customers, Chronopost has introduced numerous tailored parcel delivery solutions in France and internationally. These unique solutions make it possible to transport and deliver all types of goods under optimal conditions. They cater to a wide range of needs, including express delivery, same-day or scheduled delivery, home delivery, or pickup point delivery, both in France and abroad, with precise package tracking thanks to the Predict tool.
*Satisfaction survey sent to all our recipient customers after a delivery since the summer of 2022.
Since 2021, Chronopost has been elected
According to a study conducted by Opinionway from April 6 to 7, 2023, with 1,023 respondents aged 18 and older, representative of the French population, in the Express delivery service category.
To be a player in the ecological transition
In order to reduce the impact of its operations and optimize its deliveries, Chronopost is committed to sustainable urban logistics, with a particular focus on the last mile. This commitment involves developing a fleet of low-emission vehicles, including electric vehicles, natural gas vehicles, cargo bikes, and tricycles. Chronopost's goal is to have 50% of its deliveries made by low-emission vehicles by 2025.
To learn more about our Corporate Social Responsibility policy.
Attracting and developing Talent
Chronopost is a dynamic company supported by 5,000 employees. The average length of service for these men and women within the company is 12 years.
According to the group's engagement barometer conducted by IPSOS, nearly 80% of Chronopost employees recommend their company and are engaged within it.
To learn more more about our Human Resources policy