I want to change the date or address of my delivery; is that possible?
Yes it is! Thanks to Predict, you can change your delivery to suit your availability.
Predict offers you the option of re-scheduling the delivery and having it delivered to you on another date, to a neighbour, to a safe place or to a local pickup point near you.
To rearrange your delivery:
- Go to your parcel tracking, where you'll be given a number of options.
- If the rescheduling options aren't available on the tracking page for your parcel, unfortunately it's not eligible for this service.
- If you aren't at home to accept the delivery, a calling card will be posted through your letterbox to allow you to collect your parcel.