Predict Service
for high-precision delivery
With Predict, your consignee can reschedule their delivery for another day or have it delivered to a chosen place so that they never miss a parcel delivery again!
When you choose parcel delivery, you’re giving your recipients more options and comfort by having it delivered directly to their home or workplace. But what happens if an unforeseen event requires your recipient to be absent on the delivery day? Or how can you reduce the waiting time to receive their parcel?
With the Predict service, your recipients in mainland France and 22 European countries (1) take control of their delivery with the widest choice of rescheduling options, available from the day before and up to one hour before delivery.
Meet our heroes, Lilas and Franck, online shoppers enjoying the flexibility Predict offers in managing their schedules!
The different Predict rescheduling options in images:
Change of delivery location
With the Predict service, your recipients are notified the day before by email or SMS about their parcel's arrival and can change the delivery location (1).
Delivery to a nearby pickup location
Your recipient can choose delivery near their home at a post office, one of our Chronopost branches, or at one of the 16,000 Pickup network retail points in mainland France and over 42,000 across Europe(2). This is the ideal solution for individuals and mobile professionals, such as artisans, field technicians, salespeople, and representatives. View nearby pickup points.
Safe place parcel drop-off
By choosing this delivery option, your recipient can designate a "safe place" where the parcel will be securely left according to their instructions. Garage, garden shed, workshop lean-to, office storage room… Chronopost adapts to your recipient’s preferences.
Delivery to your neighbor
Even more flexibility and convenience for your recipients with delivery to a chosen neighbor.
Rescheduling the delivery date
With the Predict service, your recipients can reschedule their parcel delivery to a later date, up to 6 business days.
With Predict, delivery adapts to your recipients' schedules!
Real-time tracking and delivery within a 1-hour time slot
Your recipients want to know exactly where their parcel is. With Predict, they can now track their parcel's journey in real time during the delivery route.
Your recipients don’t want to wait for their parcel without knowing the exact delivery date: with Predict 1-hour, they receive a precise 1-hour time slot for the driver’s arrival.
Predict service available for your shipments in Europe
Predict is available in 22 European countries with Chrono Classic delivery. Offer your European recipients the best in delivery service: they’ll be delivered where and when they want.
(1) Depending on the selected delivery options and recipient practices in European countries, some rescheduling or delivery options (rescheduling, email/SMS notifications, etc.) with Predict may not be available.
(2) Pickup at post offices or Pickup network retail points is only available the day before delivery.