Compensation
for goods shipped

For all documents or goods sent in France and worldwide weighing up to 30 kg using Chrono18, Chrono Classic or Chrono Relais Europe, in the event of loss or damage, Chronopost is liable for the actual value of the goods, the amount of repairing the goods or the direct costs of drawing up the documents again up to €33 per kg up to a maximum of €1,000 per parcel upon presentation of receipts. However, restricted goods are not covered by insurance (see detailed list above and the article on "Restricted Goods" in the General Terms and Conditions of Sale).