Where can I find my parcel number?

I am a consignee

You are a sender?

The tracking number consists of 13 characters :

2 letters + 9 numbers + 2 letters (ex: XX123456789FR) or 15 characters for packages coming from abroad.

(It must be entered without spaces in our online tracking system)
 

You received it by email or SMS (if not, check your spam folder or request it from your sender).

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