Accueil > Help - Our guides
Livreur chronopost de dos

Flash
info

Find all the info about our network.

Flash infos subscription

 

Former news flashes

 
The following information doesn't regard Chronopost' network any more
21 Nov 2018
Validité info :
22 Dec 2018
Picto aide

IRAN

Dear Customers, Please be informed that our service to Iran is suspended until furtehr notice on November 21 2018, with immediate effect. No shipment can be send to this destination. Shipments not delivered on November 21 will be returned to sender. Our customer service stays at your disposal for any further information.

En savoir plus

Inter
05 Dec 2018
Validité info :
11 Dec 2018
Picto aide

FRANCE - Yellow vest blockades

Please be aware that yellow vests blockades and lack of gasoline are persisting today as well and are impacting our activities all over France (Districts West and South). Delays are expected for deliveries and pick up for concerned areas.

En savoir plus

Inter
04 Dec 2018
Validité info :
10 Dec 2018
Picto aide

FRANCE - Yellow vest demonstration

We are informing that New yellow vests blockades and lack of gasoline are impacting our activities all over France (regions : West, Provence Alpes Côte d'Azur, Rhone Alpes - Auvergne). Delays are expected for deliveries and pick up for concerned areas.

En savoir plus

Inter
26 Nov 2018
Validité info :
10 Dec 2018
Picto aide

Yellow jacket demonstration - Continental France & La Réunion

La Réunion :Yellow jackets blockade and demonstration. No delivery can be perfomed on November 28 Continental France : Yellow jackets blockade on the areas of Avignon, Nantes & Nîmes

En savoir plus

Inter
21 Nov 2018
Validité info :
02 Dec 2018
Picto aide

Continental France & La Réunion

Dear Customers, Yellow jacket demontrations are still on going all over continental France and La Réunion since November 19. Deliveries and pick up of your parcels may face delays. Chronpost agencies impacted by these manisfestations (difficult traffic road) are : Aix-en-Provence, Bordeaux, Caen, Chartres, Corbas, Dax, Fréjus, Le Mans, Lyon, Marseille, Narbonne, Rouen, Sophia Antipolis et Valence. Please be informed that our agency in La Réunion is also impacted. Our teams are mobilized to limit the inconvenience of the situation. Your customer service stay at your disposal for any assistance.

En savoir plus

Inter
17 Sep 2018
Validité info :
25 Sep 2018
Picto aide

HONG KONG, MACAU, CHINA & PHILIPPINES - Typhoon Mangkhut

Dear Customers, Please be aware that even thought the typhoon Mangkhut is leaving Hong Kong, the roads and facilities are damaged, and there is still heavy rain. Delivery and pick up activities will be slow down. Our activities in Macau, Southern China and Northen Philippines are impacted as well. Delays might be expected for deliveries and pick up since Sept 15 foe these areas.

En savoir plus

Inter
14 Sep 2018
Validité info :
24 Sep 2018
Picto aide

USA - Hurricane Florence

Dear customers, Please be aware that Hurricane Florence has make landfall in North Carolina and is creating services delays to all nearby areas, as Georgia, South Carolina, Tennessee, Kentucky, West Virginia and Maryland. Delays for deliveries and pick up are expected to continue for the next 72 hrs.

En savoir plus

Inter
07 Aug 2018
Validité info :
11 Sep 2018
Picto aide

BRAZIL - Strike at Customs

Dear Customers, We wish to advise that a strike of Fiscal auditors from Brazilian Federal Revenue has restarted today August 7 2018, after an Assembly in Customs. Customs clearances in Brazil will only take place on Mondays and Fridays. Service delays are to be expected until an agreement is meet. We will keep you informed of any development. Your Customer service stays at your disposal for any further assistance.

En savoir plus

Inter
23 Jul 2018
Validité info :
31 Aug 2018
Picto aide

TAIWAN - Mandatory info

Dear Customers, As of August 1st 2018, import data of consignee are mandatory requirements : consignee's telephone number, consignee’s full company name or fully person name must be provided exactly and detailed. If information are not reported, shipment and goods will be hold in Customs. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
14 Aug 2018
Validité info :
21 Aug 2018
Picto aide

Macau & Hong Kong - Typhoon Bebinca

Dear Customers, Please be aware that due to typhoon Bebinca, Macau and Hong Kong are now facing strong winds and heavy rains. Delays are expected for deliveries because of the bad weather. As the typhoon is approaching Hong Kong, we will keep you informed if situation worsen. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
05 Jul 2018
Validité info :
05 Aug 2018
Picto aide

FRANCE - Bike Tour

Dear customers, Please be aware that the France Bike Tour will take place from July 7 to 29 2018. Deliveries and collects might be impacted and delays can be expected in some cities. Our teams are doing their best to reduce the inconvenience. Your customer service stays at your disposal for any further information.

En savoir plus

Inter
13 Jul 2018
Validité info :
23 Jul 2018
Picto aide

MADAGASCAR - Customs on strike

Dear Customers, Please be aware that Malagasy customs are on strike since July 13. No clearance performed since Friday July 13. Delays might be expected for deliveries & pick up. We will keep you informed of any development.

En savoir plus

Inter
10 Jul 2018
Validité info :
23 Jul 2018
Picto aide

Japan - Heavy rains

Dear Customers, Due to heavy rains and flooding impacting Japan since July 6, all west side of the country is deeply impacted by the bad weather condition. Delays are to be expected for clearance, deliveries and pick up. Main impacted cities are : Sakaide, Imabari, Ozu, Yawatahama, Kita gun, Nishiuwa gun, Kitauwa gun, Ochi gun, Kamiukena gun, Kurashiki, Takahashi, Niimi, Soja, Ihara, Kasaoka, Maniwa, Tomata gun, Kaga gun, Hiroshima, Kure Edashima, Otake, Higashihiroshima, Fukuyama, Onomichi, Mihara, Takehara, Fuchu, Aki gun, Sera gun, Aki, Aki gun, Hata gun, Miyoshi, Gotsu, Ochi gun.

En savoir plus

Inter
10 Jul 2018
Validité info :
23 Jul 2018
Picto aide

TAIWAN - Typhoon Maria

Dear customers, Please be aware that due to typhoon Maria hitting Taiwan on July 10 & 11, custom clearance, deliveries and pick up are halted until typhoon leaves, which might be around July 13. Delays are to be expected for our activities due to bad weather condition. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
15 Jun 2018
Validité info :
25 Jun 2018
Picto aide

Madagascar - Customs on strike

Dear customers, Please be informed that Malagasy Customs are still on strike since June 14 (i.e 2 days). No custom clearance can be performed. Delays are to be expected for deliveries. We will keep you informed of any update. Your customer service is at your disposal for any assistance

En savoir plus

Inter
11 Jun 2018
Validité info :
19 Jun 2018
Picto aide

France - Bad weather conditions

Dear Customers, We like to inform you that due to heavy rains and floods that occurred on June 11, delays are to be expected for deliveries and pick up on june 12. Situation is getting back to normal. Don't hesitate in contacting your Customer Service for any further information. Main impacted areas are : Ile-de-France, North-East (Strasbourg), South -West (Toulouse) et West (Nantes et Caen).

En savoir plus

Inter
07 Jun 2018
Validité info :
16 Jun 2018
Picto aide

South China, Macau & Hong Kong - Typhoon Ewiniar

Dear customers, Please be aware that due to typhoon Ewiniar, Southern China, Macau and Hong Kong are now facing strong winds and heavy rains. Delays are expected for deliveries because of the bad weather. As the typhoon is approaching Hong Kong, we will keep you informed if situation worsen. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
04 Jun 2018
Validité info :
16 Jun 2018
Picto aide

BRAZIL - End of truck drivers’ strike

Dear customers, Please be informed the truck drivers' strike started on May 21 has now ended. There is no backlog for deliveries or pick up.Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
21 May 2018
Validité info :
31 May 2018
Picto aide

BRAZIL - Truck drivers’ strike

Dear customers, Please be informed the truck drivers strike started since May 21 is still going on. All Brazilian states are impacted. Delays might be expected for pick ups and deliveries. We will keep you posted of the developments of the situation. Your Customer service stays at your disposal for any further information.

En savoir plus

Inter
10 Apr 2018
Validité info :
24 Apr 2018
Picto aide

Mayotte - End of General strike

Dear customers, General strike is ended at Mayotte. Normal service of deliveries and pick up resumed on April 9. Our Customer service stays at your disposal for any further information.

En savoir plus

Inter
Updating done the : 07/12/2018 at 18:14