Clavier d'ordinateur

Your Frequently
Asked Questions

Where can I drop-off my parcels or have them collected for shipping ?

Depending on your needs, we offer several solutions for you to get your shipments to us: collection or drop-off 

  • On-demand (ad hoc) collection can be booked directly online at chronopost.fr by logging in to My Area.
  • Regular collection, set at pre-defined frequencies with your Chronopost sales representative.
  • Drop-off of your shipments and letters at one of our extensive network of 17,500 local drop-off points: post offices, pick-up points or Chronopost branches

To make the shipping process easier for you, we give you the option of editing your shipping labels yourself online. If you don't have a printer, it's not a problem! Print off your shipping label at a post office with an automated franking machine using your reservation number. Refer to your order confirmation email for step-by-step assistance.

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