The innovative reverse logistics solution for your high-tech products.
Drop-offs and pick-ups made easy
In over 3,000 local Pickup shops
High security for the shipping of high-tech products
A unique and universal envelope specially designed to protect and ship high-tech products: sealed envelope, label barcode scan and proof of drop-off given to the customer.
Improved customer satisfaction
They do not need to keep the original packaging or indeed prepare the parcel. Plus, with express deliveries, you can reduce repair turnaround times.
Complete transparency of flows and lead times
With delivery and return labels, Zengo envelopes can be tracked in real time and in phase with your own after-sales service tracking to assess and honor your lead times. Your customers receive a text message and email when the product has been returned to their pick-up location.