With Predict
Optimize the journey

Predict allows us to optimize the journey with your customer by giving them a choice.

But what if the unexpected happens?

With Predict, your consignee manages their delivery in their own time. They can make decisions the day before, at the last minute or on the day of delivery itself before the driver is scheduled to arrive. 

  • The consignee chooses the delivery day

The consignee is sent a text message or email notifying them of the delivery day. If needs be, they can reschedule the delivery over the next six days or have their item delivered to a Pickup shop or nominated neighbor.

  • The consignee is notified of the delivery time slot

On the actual day of delivery, a two-hour time slot is sent to the consignee by email and text message.

  • Resulting in a very high level of satisfaction

If the consignee will not be in, they can reschedule the delivery that very morning. In all, 93% of users recommend this solution due to the fact it is modern, reliable, efficient, flexible and customer-focused.