Réduire ses frais d'expédition e-commerce : mode d'emploi
From assessing your needs to managing the service, including offers and a dedicated customer service, we provide solutions to meet your challenges, the requirements of your business sector and the expectations of your customers.
Our solutions in metropolitan France
Reducing stocks and those of your customers while remaining responsive are major logistical challenges for satisfying your customers.
Optimizing your logistics as effectively as possible to meet your customers' "zero stock" management challenges
- Express deliveries of industrial products the next day before 1pm everywhere in France to avoid stock shortages and quickly replenish your recipients.
- Delivery services before 8am, before 9am or before 10am* for your most urgent flows.
- Daily collections from all your sites, which may include several pick-ups as well as late collections.
- The transport of over-sized and dangerous products by means of a detailed audit.
- Express management of after-sales service (defective goods returns and on-site exchanges), enabling you to provide an optimum service to your customers.
Offer value-added services for your business recipients on the move
- A wide choice of drop-off and collection points: 10,000 post offices, 9,400 Pickup points and 87 Chronopost depots.
- Information sent by email or SMS about the availability of the parcel at a local collection point.
Boost your productivity
- An after-sales unit specialized in the various industry-specific business sectors.
- Monthly reports to manage your operations more effectively.
- Satisfaction surveys with your customers in order to assess our service.
- Real-time tracking of your shipments using your preferred channel (web, email, text message)
* Service availability subject to feasibility study
** Service available for 25,000 municipalities in France
From assessing your needs to managing the service, including offers and a dedicated customer service, we provide solutions to meet your challenges, the requirements of your business sector and the expectations of your customers.
Our solutions in metropolitan France
Reducing stocks and those of your customers while remaining responsive are major logistical challenges for satisfying your customers.
Optimizing your logistics as effectively as possible to meet your customers' "zero stock" management challenges
- Express deliveries of industrial products the next day before 1pm everywhere in France to avoid stock shortages and quickly replenish your recipients.
- Delivery services before 8am, before 9am or before 10am* for your most urgent flows.
- Daily collections from all your sites, which may include several pick-ups as well as late collections.
- The transport of over-sized and dangerous products by means of a detailed audit.
- Express management of after-sales service (defective goods returns and on-site exchanges), enabling you to provide an optimum service to your customers.
Offer value-added services for your business recipients on the move
- A wide choice of drop-off and collection points: 10,000 post offices, 9,400 Pickup points and 87 Chronopost depots.
- Information sent by email or SMS about the availability of the parcel at a local collection point.
Boost your productivity
- An after-sales unit specialized in the various industry-specific business sectors.
- Monthly reports to manage your operations more effectively.
- Satisfaction surveys with your customers in order to assess our service.
- Real-time tracking of your shipments using your preferred channel (web, email, text message)
* Service availability subject to feasibility study
** Service available for 25,000 municipalities in France
From assessing your needs to managing the service, including offers and a dedicated customer service, we provide solutions to meet your challenges, the requirements of your business sector and the expectations of your customers.
Our solutions in metropolitan France
Reducing stocks and those of your customers while remaining responsive are major logistical challenges for satisfying your customers.
Optimizing your logistics as effectively as possible to meet your customers' "zero stock" management challenges
- Express deliveries of industrial products the next day before 1pm everywhere in France to avoid stock shortages and quickly replenish your recipients.
- Delivery services before 8am, before 9am or before 10am* for your most urgent flows.
- Daily collections from all your sites, which may include several pick-ups as well as late collections.
- The transport of over-sized and dangerous products by means of a detailed audit.
- Express management of after-sales service (defective goods returns and on-site exchanges), enabling you to provide an optimum service to your customers.
Offer value-added services for your business recipients on the move
- A wide choice of drop-off and collection points: 10,000 post offices, 9,400 Pickup points and 87 Chronopost depots.
- Information sent by email or SMS about the availability of the parcel at a local collection point.
Boost your productivity
- An after-sales unit specialized in the various industry-specific business sectors.
- Monthly reports to manage your operations more effectively.
- Satisfaction surveys with your customers in order to assess our service.
- Real-time tracking of your shipments using your preferred channel (web, email, text message)
* Service availability subject to feasibility study
** Service available for 25,000 municipalities in France
From assessing your needs to managing the service, including offers and a dedicated customer service, we provide solutions to meet your challenges, the requirements of your business sector and the expectations of your customers.
Our solutions in metropolitan France
Reducing stocks and those of your customers while remaining responsive are major logistical challenges for satisfying your customers.
Optimizing your logistics as effectively as possible to meet your customers' "zero stock" management challenges
- Express deliveries of industrial products the next day before 1pm everywhere in France to avoid stock shortages and quickly replenish your recipients.
- Delivery services before 8am, before 9am or before 10am* for your most urgent flows.
- Daily collections from all your sites, which may include several pick-ups as well as late collections.
- The transport of over-sized and dangerous products by means of a detailed audit.
- Express management of after-sales service (defective goods returns and on-site exchanges), enabling you to provide an optimum service to your customers.
Offer value-added services for your business recipients on the move
- A wide choice of drop-off and collection points: 10,000 post offices, 9,400 Pickup points and 87 Chronopost depots.
- Information sent by email or SMS about the availability of the parcel at a local collection point.
Boost your productivity
- An after-sales unit specialized in the various industry-specific business sectors.
- Monthly reports to manage your operations more effectively.
- Satisfaction surveys with your customers in order to assess our service.
- Real-time tracking of your shipments using your preferred channel (web, email, text message)
* Service availability subject to feasibility study
** Service available for 25,000 municipalities in France
Ajouter un module sur son site internet
Réduire les frais d’expédition, c’est aussi adopter une gestion automatique et fluide du traitement de ses commandes. Les automatismes améliorent le service et justement, avec un petit peu d’aide on peut facilement obtenir de bon résultat. Chez Chronopost Pro on a pensé à vous et on a développé le connecteur Prestashop.
Installer le module Chronopost sur son site e-commerce
Chronopost a créé un module officiel pour 3 des principales plateformes e-commerce (Prestashop, Magento et Woocommerce), vous permettant de gérer gratuitement :
- La géolocalisation des points Chrono Relais ;
- Le suivi intégré pour suivre les livraisons en temps réel ;
- L'édition des étiquettes de transport.
Ce module libre (open-source) peut être modifié et adapté à vos besoins, vous permettant ainsi de réduire certains de vos frais optionnels.
Le module Chronopost Pro compatible avec Prestashop
Suivre et gérer vos livraisons en quelques clics, c’est possible avec le connecteur Prestashop ! Quelques clics et paramétrage sont demandés pour de nombreuses heures de gagner. Un temps précieux que vous pourrez consacrer à votre clientèle.
En effet, le plugin permet l’association de Chronopost à votre boutique en ligne afin de permettre une meilleur suivi de vos colis, mais aussi de vos commandes en attente d’expédition. Avec le connecteur, vous bénéficiez d’une automatisation confortable. Il transfère les informations d’envoi à Chronopost Pro afin de générer les lettres de transports.
From assessing your needs to managing the service, including offers and a dedicated customer service, we provide solutions to meet your challenges, the requirements of your business sector and the expectations of your customers.
Our solutions in metropolitan France
Reducing stocks and those of your customers while remaining responsive are major logistical challenges for satisfying your customers.
Optimizing your logistics as effectively as possible to meet your customers' "zero stock" management challenges
- Express deliveries of industrial products the next day before 1pm everywhere in France to avoid stock shortages and quickly replenish your recipients.
- Delivery services before 8am, before 9am or before 10am* for your most urgent flows.
- Daily collections from all your sites, which may include several pick-ups as well as late collections.
- The transport of over-sized and dangerous products by means of a detailed audit.
- Express management of after-sales service (defective goods returns and on-site exchanges), enabling you to provide an optimum service to your customers.
Offer value-added services for your business recipients on the move
- A wide choice of drop-off and collection points: 10,000 post offices, 9,400 Pickup points and 87 Chronopost depots.
- Information sent by email or SMS about the availability of the parcel at a local collection point.
Boost your productivity
- An after-sales unit specialized in the various industry-specific business sectors.
- Monthly reports to manage your operations more effectively.
- Satisfaction surveys with your customers in order to assess our service.
- Real-time tracking of your shipments using your preferred channel (web, email, text message)
* Service availability subject to feasibility study
** Service available for 25,000 municipalities in France
Choisir Chronopost pour l'envoi des colis de son e-commerce
Chronopost vous fait bénéficier de l’expertise du transporteur leader européen dans l’envoi de colis, avec différents modes de livraison à des tarifs très compétitifs !
Livraison économique et pratique en relais Pickup
Pratique pour l’expéditeur comme pour le destinataire, cette solution de livraison s’adapte aux besoins de chacun. Profitez du réseau Chronopost et de ses 17 000 Relais Pickup en France et plus de 70 000 en Europe pour déposer vos colis au plus près de votre entreprise.
Ce mode de livraison vous permet également de proposer des frais d’envoi réduits à tous les clients de votre boutique en ligne. Une grille tarifaire avantageuse, avec des frais d’expédition qui s’adaptent selon la catégorie de poids de vos colis.
Moins cher que la livraison à domicile, ce mode de livraison est apprécié des consommateurs.
Un service de qualité à petit prix
Parallèlement à des frais d'expédition réduits pour le e-commerce, la livraison Chronopost est rapide, dès le lendemain en France métropolitaine au besoin et selon le mode de livraison choisi. Un autre argument de taille pour convaincre les internautes !
De plus, le suivi de colis est inclus.
Pour en profiter, rien de plus simple : rendez-vous en ligne sur le site Chronopost pour remplir toutes les informations nécessaires, payer et imprimer l’étiquette d’envoi. Grâce à la mémorisation des données d’expéditeurs, votre colis est prêt à être envoyé en seulement quelques clics !
Chronopost vous propose des modules officiels pour votre plateforme e-commerce afin de faciliter la proposition du transport express sur votre site internet.
From assessing your needs to managing the service, including offers and a dedicated customer service, we provide solutions to meet your challenges, the requirements of your business sector and the expectations of your customers.
Our solutions in metropolitan France
Reducing stocks and those of your customers while remaining responsive are major logistical challenges for satisfying your customers.
Optimizing your logistics as effectively as possible to meet your customers' "zero stock" management challenges
- Express deliveries of industrial products the next day before 1pm everywhere in France to avoid stock shortages and quickly replenish your recipients.
- Delivery services before 8am, before 9am or before 10am* for your most urgent flows.
- Daily collections from all your sites, which may include several pick-ups as well as late collections.
- The transport of over-sized and dangerous products by means of a detailed audit.
- Express management of after-sales service (defective goods returns and on-site exchanges), enabling you to provide an optimum service to your customers.
Offer value-added services for your business recipients on the move
- A wide choice of drop-off and collection points: 10,000 post offices, 9,400 Pickup points and 87 Chronopost depots.
- Information sent by email or SMS about the availability of the parcel at a local collection point.
Boost your productivity
- An after-sales unit specialized in the various industry-specific business sectors.
- Monthly reports to manage your operations more effectively.
- Satisfaction surveys with your customers in order to assess our service.
- Real-time tracking of your shipments using your preferred channel (web, email, text message)
* Service availability subject to feasibility study
** Service available for 25,000 municipalities in France