Installing my thermal printer
If your computer is running Windows and you are using a shipping tool available on the www.chronopost.fr website, the driver for your printer (Generic Text) will be installed automatically. Once the installation is complete, simply go to your Customer Area, under My Profile, then My Settings.
For Print Type, select USB Thermal Printer
For Printer Name, select Generic / Text Only
If you are using a Mac and/or you are generating your shipping labels from an e-commerce module, please follow the thermal printer installation procedure by downloading the dedicated guide.