• D+1
  • France

The delivery of healthcare products under controlled temperature

  • Chronopost Healthcare, delivery of healthcare products  
  • COFRAC for probe calibration and testing  
  • ISO 9001 and ISO 14001  

DELIVERY TIMES

Express delivery of your healthcare products the next day before 6 PM, under controlled temperature. Three temperature levels are available: 2/8°C, 15/25°C, or below -20°C.

For Corsica and the day after public holidays, delivery may occur throughout the day without a guaranteed time.

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For contracted professionals, whether your shipments are regular or occasional, we offer you a cost-effective and competitive solution!

 

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WEIGHT

DIMENSIONS

Maximum 25 kg and 80L per parcel in our next-day express network for temperature-controlled shipments.

For other weights, please contact us.

Subject to feasibility study.

GEOGRAPHICAL COVERAGE

From and to mainland France, Île de Ré, Île d'Oléron, Noirmoutier (islands accessible by road), Corsica, and Monaco.

PACKAGE PICKUP

For temperature-sensitive products, parcels are collected from Monday to Thursday. Friday collection is only permitted if Saturday morning delivery is selected by the customer.

LOCATION AND HOLDING TIME

In case of failed delivery, the parcel is deposited at the Chronopost agency for collection. The holding period is a maximum of 7 days at the Chronopost agency.

OUR EXPERTISE

We ensure the delivery of your temperature-sensitive products at three temperature ranges: 2°/8°C, 15/25°C, and below -20°C, with a tailored operational process:

  • Delivery to healthcare services (hospitals, clinics) while respecting opening hours
  • Prohibition of delivery to third parties - Contradictory receipt with signature and stamp
  • Expertise in transporting biological substances regulated by ADR
  • A temperature monitoring unit to alert in case of tolerance threshold breaches
  • A dedicated team based in France, here to listen to you for a personalized customer relationship
  • Specific packaging and materials to maintain the integrity of healthcare products

A DEDICATED QUALITY AND COMPLIANCE TEAM

  • A Doctor of Pharmacy on the teams
  • A metrology department (EN12830 certification, probe waterproofing IP67 standard)

Our certifications:

  • COFRAC for probe calibration and testing since March 2021
  • CERTIPHARM since 2010 for compliance with GDP
  • ISO 9001 since 1995 and 14001 since 2008
  • On-demande pickup

    Chronopost offers you the option to schedule an on-demand pickup. You choose the location and time!
    Log in to your account on www.chronopost.fr and select the time slot you prefer.

  • Saturday delivery

    You have the option to request a Saturday delivery before 10 AM in mainland France for packages handed over on Friday or Thursday if Friday is a public holiday.

In general, the following items cannot be accepted:

  • All goods subject to national and international regulations on dangerous products such as, but not limited to, ammunition, gases, flammable, radioactive, toxic, infectious, or corrosive materials, as well as any objects that, by their nature or packaging, may present a danger to transport or handling personnel, the environment, the safety of transport vehicles, or may damage other transported parcels, vehicles, or third parties;
  • Jewelry, watches, precious stones and metals, currencies, banknotes, financial or securities instruments, payment methods, debt instruments or commercial papers, gift vouchers, phone cards or equivalents, as well as any document or medium allowing for a fungible payment and/or subject to the legality of transporting funds;
  • Living or dead animals, plants, temperature-controlled goods, perishable products or foodstuffs, biological or blood samples, organs, as well as any excise goods under suspension of duties;
  • All types of weapons, narcotics, psychotropic substances, works of art, artifacts, antiques, collectibles, publications or audiovisual media prohibited by any applicable law or regulation;
  • Responses to calls for tender, pre-qualification files for contract awards, application files and exam copies, as well as any prototype.

Internationally, items subject to the above restrictions, as well as furs and items not admitted for import into the destination country, cannot be accepted.

For more information, you can refer to the applicable General Terms and Conditions of Sale.