• D+1
  • France

Express exchange of your goods

  • Express exchange  
  • Offer available at home or at your business location  
  • Next-day delivery before 1 p.m. or 6 p.m. in mainland France  

DELIVERY TIMES

Exchange deliveries are carried out the next day before 1 p.m. or 6 p.m. in mainland France. For certain coastal islands, delivery times may be extended by one day. For Corsica and the day after public holidays, delivery may take place during the day without a guaranteed timeframe. For the Chrono 18 service, delivery time may be extended by one day for Corsica.

The return of goods can be made the next day before 1 p.m. or 6 p.m. in mainland France, including Corsica and Monaco.

I am a professional

For contracted professionals, whether your shipments are regular or occasional, we offer you an advantageous and competitive solution!

 

Contact us

 

Nous contacter

WEIGHT

Maximum : 30kg

 

DIMENSIONS

Maximum :   L ≤ 150 cm / L + 2 H + 2 l ≤ 300 cm
Minimum : 30 x 21 x 3 cm

GEOGRAPHICAL COVERAGE

Exchange delivery is available from mainland France for delivery within mainland France, including Corsica and Monaco. Chrono Swap is not available for coastal islands.

PACKAGE PICKUP

Chronopost handles your parcels from Monday to Saturday morning.  
Several solutions are available for professionals:

  • Regularly scheduled pickup or on-demand collection; the courier picks up the parcels at your premises
  • Saturday collection upon feasibility study
  • Drop-off of parcels at a post office, Chronopost agency, or Pickup point (except for "Prêt-à-Expédier" items).

LOCATION AND HOLDING TIME

In the absence of the recipient, your parcel will be held for 14 days at the Chronopost distribution agency that handled the exchange.

  • On-demande pickup

    Chronopost offers you the option to schedule an on-demand pickup. You choose the location and time!
    Log in to your account on www.chronopost.fr and select the time slot you prefer.

  • Predict

    With the Predict service, your recipient—whether an individual, professional, or business—can reschedule their delivery to another day or a chosen location to never miss a package delivery again!

  • Saturday delivery

    You have the option to request a Saturday delivery before 10 AM in mainland France for packages handed over on Friday or Thursday if Friday is a public holiday.

In general, the following items cannot be accepted:

  • All goods subject to national and international regulations on dangerous products such as, but not limited to, ammunition, gases, flammable, radioactive, toxic, infectious, or corrosive materials, as well as any objects that, by their nature or packaging, may present a danger to transport or handling personnel, the environment, the safety of transport vehicles, or may damage other transported parcels, vehicles, or third parties;
  • Jewelry, watches, precious stones and metals, currencies, banknotes, financial or securities instruments, payment methods, debt instruments or commercial papers, gift vouchers, phone cards or equivalents, as well as any document or medium allowing for a fungible payment and/or subject to the legality of transporting funds;
  • Living or dead animals, plants, temperature-controlled goods, perishable products or foodstuffs, biological or blood samples, organs, as well as any excise goods under suspension of duties;
  • All types of weapons, narcotics, psychotropic substances, works of art, artifacts, antiques, collectibles, publications or audiovisual media prohibited by any applicable law or regulation;
  • Responses to calls for tender, pre-qualification files for contract awards, application files and exam copies, as well as any prototype.

Internationally, items subject to the above restrictions, as well as furs and items not admitted for import into the destination country, cannot be accepted.

For more information, you can refer to the applicable General Terms and Conditions of Sale.