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Delivery to Pickup points in Europe and Overseas

Economical (international) FOD Europe

Looking for fast delivery to Pickup points for your recipients in Europe and Overseas?   

With Chrono Relais, you benefit from more than 32,000 Pickup points in Europe and Overseas for fast and affordable delivery of all your parcels!   

Detailed features

WEIGHT

Maximum : 20kg

 


 

DIMENSIONS

Maximum :                                   L ≤ 100 cm        L + 2 H + 2 l ≤ 250 cm
 
Minimum :                                   30 x 21 cm*

 

DELIVERY TIME

For Europe, your parcels are delivered according to the same lead times as the Chrono Classic service, which vary depending on the destination country. For example, your parcels will be delivered to Brussels in 2 days, to London in 2 to 3, or to Madrid in 2.
For deliveries Overseas, Chronopost ships your documents and goods with the same delivery times as with the Chrono Express service. For example, they will arrive in metropolitan France within 3 to 4 days and 1 to 2 days between Overseas Departments.
Delivery times are provided for information purposes and in working days. Delivery times depend on the sender city, the drop-off time in the local depot as well as on the destination custom procedures.
Please consult the country information sheets for more details on each destination.


GEOGRAPHICAL COVERAGE

Chronopost ensures the delivery of your parcels from anywhere in France and Monaco to more than 32,000 Pickup points in Europe and Overseas (Réunion, Martinique, Guadeloupe, Guyana).
Consult the lists of destinations served.

PARCEL COLLECTION

Chronopost collects your parcels from Monday to Saturday morning at the post office, Chronopost depot or Pickup points for parcels with computerised labels.
For business customers under contract, Saturday collection may be arranged depending on operational and economic feasibility. If feasible, a supplement will be charged for the agreed service.

HOLDING TIMES AND LOCATION

A notification is sent by e-mail or SMS to the recipient once the parcel is available at the Pickup point. 
Your parcel will be held at the Pickup point 7 to 14 days, depending on the destination.

AVAILABLE SERVICES

Ad Valorem Insurance

You can insure the transported goods up to €5,000 per parcel in the event of loss or damage, including cases of force majeure, upon presentation of receipts (insurance options: €500 - €1000 - €2000 - €5000). The insurance does not cover restricted goods and documents, wrongful conduct by the sender or consignee, defects affecting the item shipped, or improper packaging. 
For business customers under contract with Chronopost, the compensation cap may be raised to up to €20,000 per parcel. 
For more information, consult the general terms of sale applicable to you.
 

Collection on request (ESD)

Chronopost offers you the option of booking your collection on request. Login on www.chronopost.fr and select your preferred time slot.
 

PROHIBITED GOODS

Generally speaking, the following goods are prohibited:

  • any goods covered by national or international regulations on hazardous products, such as, but not limited to, munitions, gases, flammable, radioactive, toxic, infectious or corrosive materials and all items which, due to their nature or packing, may be dangerous for drivers or handling staff, the environment or the safety of transport vehicles or could damage or harm the other parcels carried, vehicles or third parties,
  • jewellery, watches and clocks, precious stones and metals, coins, currency, bank notes, financial stock, securities or payment instruments, bills of exchange, gift vouchers, telephone cards or equivalent and, generally, any paper document or document on another type of medium used to make a fungible payment and/or governed by cash transportation regulations,
  • animals or living persons or corpses, plants, goods under controlled temperatures or perishable foodstuffs and all excise goods under suspension of duties
  • firearms, weapons of war or collector’s weapons, loaded or unloaded, drugs, psychotropic substances, works of art, antiques, publications or audio-visual materials prohibited by any applicable laws or regulations,
  • tender bids, pre-qualification files for the award of procurement contracts and exam sheets.
The aforementioned items as well as furs and all items that may not be imported into the destination country will not be accepted for international shipments.
For more information, consult the general terms and conditions of sale applicable to you.

* For businesses under contract, parcels outside of these dimensions are subject to a supplement charge.

CUSTOMS PROCEDURES

To send any goods Overseas, the waybill must be accompanied by 3 copies of the invoice:

  • The commercial invoice for goods intended for resale
  • The pro forma invoice for goods not intended for resale (private)