- Economic
- Europe
- Overseas Department
Delivery to pickup points in Europe and Overseas Territories
- Fast and economical delivery to pickup points
- Large network of pickup points in Europe and Overseas Territories
I am an individual
For your occasional shipments of less than 50 parcels per month, benefit from simple and fast solutions!
I am a professional
- 50 parcels / month
For your monthly shipments of 1 to 50 parcels, take advantage of a simple, competitive and no commitment offer.
I am a professional
+ 50 parcels / month
For your regular shipments of more than 50 parcels per month, discover our favourable and competitive offer.
DELIVERY TIMES
For Europe, the delivery of your documents and goods is carried out within the same timeframes as the Chrono Classic service, varying depending on the destination country. For example, your parcels are delivered in 2 days to Brussels and 2 days to Madrid. For Overseas Territories, Chronopost delivers your documents and goods with the same timeframes as the Chrono Express service. For example, 3 to 4 days from mainland France and 1 to 2 days between Overseas Departments. Delivery times are provided as an estimate and in business days. Delivery times depend on the city of dispatch, the drop-off time at the local office, and customs clearance procedures at the destination. We invite you to consult the country fact sheets for more details by destination.
WEIGHT
Maximum : 20kg
DIMENSIONS
Maximum : L ≤ 100 cm / L + 2 H + 2 l ≤ 250 cm
Minimum : 30 x 21 cm
GEOPGRAPHICAL COVERAGE
From all of France and Monaco, to a Pickup point in Europe and Overseas Territories (Réunion, Martinique, Guadeloupe, Guyana).
For deliveries to the Overseas Territories (DOM) and countries outside the European Union, fees may apply (VAT, customs duties, dock dues, other taxes, and customs clearance services).
Customs fees are paid by the recipient at the time of delivery.
In the event that customs formalities are required, Chronopost will charge customs clearance services (corresponding to administrative fees) in addition to the applicable duties and taxes*. These fees will be billed according to the current rates based on the destination country and the Incoterm.
- For mainland France: a maximum of €21 including VAT per customs declaration.
- For the French overseas departments (DOM):
- €21 including VAT per customs declaration if the customs value of the goods is less than €1,000 (note that the amount is €10 including VAT for shipments to individuals when the customs value of the goods is less than €100).
- A maximum of €29 including VAT per customs declaration if the customs value of the goods exceeds €1,000.
*From the DOM to all destinations, including mainland France; from all origins, including mainland France, to the DOM; from mainland France to a non-European Union country; and from a non-European Union country to mainland France, customs clearance fees may apply (VAT, customs duties, sea grants, other taxes, customs clearance services).
PACKAGE PICKUP
Chronopost handles your parcels from Monday to Saturday morning at post offices, Chronopost agencies, and also at Pickup points for parcels with computerized labels. For contracted professional clients, it is possible to set up a Saturday collection, subject to an operational and economic feasibility study. If this proves feasible, the agreed service will be subject to an additional fee.
LOCATION AND HOLDING TIME
A notification is sent by email or SMS to the recipient once the parcel is available at the Pickup point. Your parcel is held at the Pickup point for between 7 and 14 days, depending on the destination.
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On-demande pickup
Chronopost offers you the option to schedule an on-demand pickup. You choose the location and time!
Log in to your account on www.chronopost.fr and select the time slot you prefer. -
Ad Valorem insurance
You can subscribe to insurance to cover the transported goods up to €5000 per package in case of loss or material damage, including force majeure, upon presentation of proof (insurance levels: €500 - €1000 - €2000 - €5000). The insurance does not cover goods and documents subject to pick-up restrictions, the fault of the sender or recipient, inherent vice, or insufficient packaging.
For professional clients under contract with Chronopost, the compensation ceiling can be raised up to €20,000 per package.
For more information, you can consult the applicable General Terms and Conditions of Sale.
In general, the following items cannot be accepted:
- All goods subject to national and international regulations on dangerous products such as, but not limited to, ammunition, gases, flammable, radioactive, toxic, infectious, or corrosive materials, as well as any objects that, by their nature or packaging, may present a danger to transport or handling personnel, the environment, the safety of transport vehicles, or may damage other transported parcels, vehicles, or third parties;
- Jewelry, watches, precious stones and metals, currencies, banknotes, financial or securities instruments, payment methods, debt instruments or commercial papers, gift vouchers, phone cards or equivalents, as well as any document or medium allowing for a fungible payment and/or subject to the legality of transporting funds;
- Living or dead animals, plants, temperature-controlled goods, perishable products or foodstuffs, biological or blood samples, organs, as well as any excise goods under suspension of duties;
- All types of weapons, narcotics, psychotropic substances, works of art, artifacts, antiques, collectibles, publications or audiovisual media prohibited by any applicable law or regulation;
- Responses to calls for tender, pre-qualification files for contract awards, application files and exam copies, as well as any prototype.
Internationally, items subject to the above restrictions, as well as furs and items not admitted for import into the destination country, cannot be accepted.
For more information, you can refer to the applicable General Terms and Conditions of Sale.