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on request (ESD)

The service adapted to your needs for the collection of your parcels.

What is Collection on request ?

Chronopost collects your parcels on D or D+1 (and for up to one month) at your personal address or office in metropolitan France. Packet collection is possible with all the offers(1).

No need to wait at a local point of sales or in post offices, Chronopost now collects your parcels where you want!

What are the advantages?

National coverage

99% of the municipalities are covered, from and to Metropolitan France, including Corsica, Monaco and the coastal islands.

The collection can be scheduled the same day or on D+1

80% of the municipalities offer the possibility of a collection on D-day.

Collection on request : ESD : Simplicity and flexibility

Your collection requests can be made anywhere in France*. With our tools, it’s so easy!

1-After printing your transport label, you can request a the collection of your package.

Chronopost advantage: The label could be prepared and brought by the Chronopost delivery person during collection - advantage for professional customers under contract. 

2-You will then have to enter all the information necessary to collect your package (pick-up address, number of packages, weight, volume, etc.).

* The minimum and maximum time limits can be different by postal code and municipality and are automatically integrated into our tools.