- Express
- World
Express delivery to 230 countries and territories
- Delivery in Europe, the Overseas Departments, and the rest of the world
- Pickup of your parcels from Monday to Saturday morning
I am an individual
For your occasional shipments of less than 50 parcels per month, benefit from simple and fast solutions!
I am a professional
- 50 parcels / month
For your monthly shipments of 1 to 50 parcels, take advantage of a simple, competitive and no commitment offer.
I am a professional
+ 50 parcels / month
For your regular shipments of more than 50 parcels per month, discover our favourable and competitive offer.
DELIVERY TIMES
Your parcels are delivered express to 230 countries, within 1 to 3 days to the main global economic centers, and within 2 to 5 days to the rest of the world. Delivery times are provided as an estimate and in business days, from mainland France. To know the delivery times by destination, please refer to the country fact sheets.
WEIGHT
Maximum: 30kg
DIMENSIONS
Minimum: 30 x 21 x 3 cm
Maximum:
- Length: ≤ 150 cm
- Length + 2 heights + 2 widths: ≤ 300 cm
GEOGRAPHICAL COVERAGE
From France, including Corsica and Monaco, to 230 countries worldwide, including Europe, the Overseas Departments (DOM), and the rest of the world. To find the list of prohibited goods for each destination, please consult the country fact sheets.
Brexit: Key information?
The reintroduction of customs barriers with the United Kingdom.
PACKAGE PICKUP
Chronopost handles your parcels from Monday to Saturday morning. Several solutions are available for professionals:
- Scheduled regular pickup or on-demand collection: The courier comes to collect parcels from your premises.
- Saturday pickup upon feasibility study
- Drop-off: Parcels can be dropped off at a post office, Chronopost agency, or Pickup point (except for "Prêt-à-Expédier" items).
For individuals, parcels can be dropped off at a post office, Chronopost agency, or Pickup point (except for "Prêt-à-Expédier" items).
LOCATION AND HOLDING TIME
In the absence of the recipient, your parcel will be held at the local depot for an average of 10 days. The duration of the hold is provided as an estimate. The actual holding period will be communicated to the recipient in case of a delivery failure.
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On-demande pickup
Chronopost offers you the option to schedule an on-demand pickup. You choose the location and time!
Log in to your account on www.chronopost.fr and select the time slot you prefer. -
Ad Valorem insurance
You can subscribe to insurance to cover the transported goods up to €5000 per package in case of loss or material damage, including force majeure, upon presentation of proof (insurance levels: €500 - €1000 - €2000 - €5000). The insurance does not cover goods and documents subject to pick-up restrictions, the fault of the sender or recipient, inherent vice, or insufficient packaging.
For professional clients under contract with Chronopost, the compensation ceiling can be raised up to €20,000 per package.
For more information, you can consult the applicable General Terms and Conditions of Sale.
In the event that customs formalities are required, Chronopost will charge customs clearance services (corresponding to administrative fees) in addition to the applicable duties and taxes*. These fees will be billed according to the current rates based on the destination country and the Incoterm.
- For mainland France: a maximum of €21 including VAT per customs declaration.
- For the French overseas departments (DOM):
- €21 including VAT per customs declaration if the customs value of the goods is less than €1,000 (note that the amount is €10 including VAT for shipments to individuals when the customs value of the goods is less than €100).
- A maximum of €29 including VAT per customs declaration if the customs value of the goods exceeds €1,000.
*From the DOM to all destinations, including mainland France; from all origins, including mainland France, to the DOM; from mainland France to a non-European Union country; and from a non-European Union country to mainland France, customs clearance fees may apply (VAT, customs duties, sea grants, other taxes, customs clearance services).
In general, the following items cannot be accepted:
- All goods subject to national and international regulations on dangerous products such as, but not limited to, ammunition, gases, flammable, radioactive, toxic, infectious, or corrosive materials, as well as any objects that, by their nature or packaging, may present a danger to transport or handling personnel, the environment, the safety of transport vehicles, or may damage other transported parcels, vehicles, or third parties;
- Jewelry, watches, precious stones and metals, currencies, banknotes, financial or securities instruments, payment methods, debt instruments or commercial papers, gift vouchers, phone cards or equivalents, as well as any document or medium allowing for a fungible payment and/or subject to the legality of transporting funds;
- Living or dead animals, plants, temperature-controlled goods, perishable products or foodstuffs, biological or blood samples, organs, as well as any excise goods under suspension of duties;
- All types of weapons, narcotics, psychotropic substances, works of art, artifacts, antiques, collectibles, publications or audiovisual media prohibited by any applicable law or regulation;
- Responses to calls for tender, pre-qualification files for contract awards, application files and exam copies, as well as any prototype.
Internationally, items subject to the above restrictions, as well as furs and items not admitted for import into the destination country, cannot be accepted.
For more information, you can refer to the applicable General Terms and Conditions of Sale.