• Express
  • World

Prêt-à-Expédier® to Worldwide and Overseas destinations

  • Express delivery
  • All-inclusive packaging
  • 4 packaging formats available

DELIVERY TIMES

Delivery in 1 to 3 days to major global economic centers, and 2 to 6 days to other destinations.  
Express delivery of your parcels is completed, for example, within:

  • 1 to 2 days to major international cities like Berlin, New York, Hong Kong.
  • 2 days to the French Overseas Departments, such as Fort-de-France, Pointe-à-Pitre, Sainte-Marie.
  • 3 to 6 days to other destinations.

The delivery times are provided as an indication and in business days.

ENVELOPES

Weight maximum : 1 kg (documents only)

 

EMBALLAGES

Paddes envelopes : 1kg and 2kg
Boxes: 5kg

Environmental characteristics of the products

GEOGRAPHICAL COVERAGE

Chronopost provides its service from mainland France, including Corsica and Monaco, to Overseas territories and 230 destinations and territories worldwide.  
For shipments to the French Overseas Departments (DOM) and non-European Union countries, customs clearance fees may apply (VAT, customs duties, dock dues, other taxes, customs processing fees).  
The customs clearance fees are paid by the recipient at the time of delivery.  
To view the list of destinations, please consult the country fact sheets.

In the event that customs formalities are required, Chronopost will charge customs clearance services (corresponding to administrative fees) in addition to the applicable duties and taxes*. These fees will be billed according to the current rates based on the destination country and the Incoterm.

  • For mainland France: a maximum of €21 including VAT per customs declaration.
  • For the French overseas departments (DOM):
    • €21 including VAT per customs declaration if the customs value of the goods is less than €1,000 (note that the amount is €10 including VAT for shipments to individuals when the customs value of the goods is less than €100).
    • A maximum of €29 including VAT per customs declaration if the customs value of the goods exceeds €1,000.

*From the DOM to all destinations, including mainland France; from all origins, including mainland France, to the DOM; from mainland France to a non-European Union country; and from a non-European Union country to mainland France, customs clearance fees may apply (VAT, customs duties, sea grants, other taxes, customs clearance services).

PACKAGE PICKUP

The drop-off of Prêt-à-Expédier® is possible from Monday to Saturday morning at post offices or Chronopost agencies.  
Chronopost delivers from Monday to Friday. Parcels dropped off on Saturday are processed the following Monday.

LOCATION AND HOLDING TIME

In case the recipient is absent during both the first and second delivery attempts, your parcel will be held for an average of 10 days at the local holding facility.  
The holding period is provided as an estimate. The actual holding duration will be communicated to the recipient in the event of a failed delivery.

  • On-demande pickup

    Chronopost offers you the option to schedule an on-demand pickup. You choose the location and time!
    Log in to your account on www.chronopost.fr and select the time slot you prefer.

     

     

  • Ad Valorem insurance

    You can subscribe to insurance to cover the transported goods up to €5000 per package in case of loss or material damage, including force majeure, upon presentation of proof (insurance levels: €500 - €1000 - €2000 - €5000). The insurance does not cover goods and documents subject to pick-up restrictions, the fault of the sender or recipient, inherent vice, or insufficient packaging.

    For professional clients under contract with Chronopost, the compensation ceiling can be raised up to €20,000 per package.

    For more information, you can consult the applicable General Terms and Conditions of Sale.

In general, the following items cannot be accepted:

  • All goods subject to national and international regulations on dangerous products such as, but not limited to, ammunition, gases, flammable, radioactive, toxic, infectious, or corrosive materials, as well as any objects that, by their nature or packaging, may present a danger to transport or handling personnel, the environment, the safety of transport vehicles, or may damage other transported parcels, vehicles, or third parties;
  • Jewelry, watches, precious stones and metals, currencies, banknotes, financial or securities instruments, payment methods, debt instruments or commercial papers, gift vouchers, phone cards or equivalents, as well as any document or medium allowing for a fungible payment and/or subject to the legality of transporting funds;
  • Living or dead animals, plants, temperature-controlled goods, perishable products or foodstuffs, biological or blood samples, organs, as well as any excise goods under suspension of duties;
  • All types of weapons, narcotics, psychotropic substances, works of art, artifacts, antiques, collectibles, publications or audiovisual media prohibited by any applicable law or regulation;
  • Responses to calls for tender, pre-qualification files for contract awards, application files and exam copies, as well as any prototype.

Internationally, items subject to the above restrictions, as well as furs and items not admitted for import into the destination country, cannot be accepted.

For more information, you can refer to the applicable General Terms and Conditions of Sale.