- D+1
- France
Next-day delivery before 1 p.m. at a Pickup point in mainland France
- Delivery at a Pickup point the next day before 1 p.m.
- Large network of Pickup points for delivery
I am an individual
For your occasional shipments of less than 50 parcels per month, benefit from simple and fast solutions!
I am a professional
- 50 parcels / month
For your monthly shipments of 1 to 50 parcels, take advantage of a simple, competitive and no commitment offer.
I am a professional
+ 50 parcels / month
For your regular shipments of more than 50 parcels per month, discover our favourable and competitive offer.
DELIVERY TIMES
Your parcels are delivered the next day before 1 p.m. to a Pickup point, in mainland France from Monday to Saturday, except on public holidays. For certain coastal islands, the delivery time may be extended by one day. Parcels collected on Saturday or the day before a public holiday for delivery to Corsica will be delivered on Tuesday or two days after the public holiday.
WEIGHT
Maximum: 20kg
DIMENSIONS
Minimum: 30 x 21 x 3 cm
Maximum:
- Length: ≤ 150 cm
- Length + 2 heights + 2 widths: ≤ 300 cm
GEOGRAPHICAL COVERAGE
Your parcels departing from mainland France, including Corsica and Monaco, are delivered to one of the Pickup points or lockers in mainland France.
PACKAGE PICKUP
Chronopost handles your parcels from Monday to Saturday morning at post offices, Chronopost agencies, and also at Pickup points for parcels with computerized labels. For contracted professional clients, it is possible to set up a Saturday collection, subject to an operational and economic feasibility study. If feasible, the agreed service will incur an additional fee.
LOCATION AND HOLDING TIME
A notification is sent by email or SMS to the recipient once the parcel is available at the Pickup point. If the initially chosen Pickup point is unavailable, the parcel is made available at one of the nearest Pickup points. The new pickup location is specified in the notification received by the recipient. The parcel is held for 7 calendar days at the Pickup point before being returned on the 8th day.
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On-demande pickup
Chronopost offers you the option to schedule an on-demand pickup. You choose the location and time!
Log in to your account on www.chronopost.fr and select the time slot you prefer. -
Ad Valorem insurance
You can subscribe to insurance to cover the transported goods up to €5000 per package in case of loss or material damage, including force majeure, upon presentation of proof (insurance levels: €500 - €1000 - €2000 - €5000). The insurance does not cover goods and documents subject to pick-up restrictions, the fault of the sender or recipient, inherent vice, or insufficient packaging.
For professional clients under contract with Chronopost, the compensation ceiling can be raised up to €20,000 per package.
For more information, you can consult the applicable General Terms and Conditions of Sale.
In general, the following items cannot be accepted:
- All goods subject to national and international regulations on dangerous products such as, but not limited to, ammunition, gases, flammable, radioactive, toxic, infectious, or corrosive materials, as well as any objects that, by their nature or packaging, may present a danger to transport or handling personnel, the environment, the safety of transport vehicles, or may damage other transported parcels, vehicles, or third parties;
- Jewelry, watches, precious stones and metals, currencies, banknotes, financial or securities instruments, payment methods, debt instruments or commercial papers, gift vouchers, phone cards or equivalents, as well as any document or medium allowing for a fungible payment and/or subject to the legality of transporting funds;
- Living or dead animals, plants, temperature-controlled goods, perishable products or foodstuffs, biological or blood samples, organs, as well as any excise goods under suspension of duties;
- All types of weapons, narcotics, psychotropic substances, works of art, artifacts, antiques, collectibles, publications or audiovisual media prohibited by any applicable law or regulation;
- Responses to calls for tender, pre-qualification files for contract awards, application files and exam copies, as well as any prototype.
Internationally, items subject to the above restrictions, as well as furs and items not admitted for import into the destination country, cannot be accepted.
For more information, you can refer to the applicable General Terms and Conditions of Sale.