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Send a parcel
in Europe
Send a parcel in Europe
All our deliveries to business and private customers are made in person from Monday to Friday and signed for.
Your parcels are delivered the following day to large European cities and in 1 to 2 days* to other destinations throughout Europe.
For less urgent shipments, choose DPDgroup, the No. 1 road transport network in Europe, for a 2 to 4 day* delivery to 27 European countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom (Great Britain and Northern Ireland)
*These lead times are the best lead times expressed in working days. They are given for information only and may be subject to changes. They run from Monday to Friday, except for shipments made on Saturday for which the lead times start from the following Monday. Estimate the lead times by destination and consult the country information sheet to see the specific applicable conditions. Deliveries are carried out on working days, except for bank holidays, in the destination country.
Send a parcel to a pick-up location
Benefit from the combined know-how of Chronopost and Pickup in a European solution.
- Delivery to a pick-up location within 2 to 4 days : Germany, Belgium, Luxembourg, Baltic, Netherlands, Portugal
- If the consignee wishes to return their order, they need only drop off their parcel at the pick-up location of their choice to send it back.
Packaging
Stop looking everywhere for packaging which will not withstand transport! We offer all-in-one resistant packaging for safe trouble-free delivery of your documents and goods.
Packaging
To guarantee optimal protection of your items during transport, discover our range of packaging in formats and materials adapted to your every need.
You can order packaging from "My Account". Sign up to find out more and make the most of it.
Prêt-à-Expédier packaging
We offer all-in-one resistant packaging for safe trouble-free delivery of your documents and goods.
This solution comprises: express counter-signed delivery, complete tracking of the shipment from drop-off to delivery and full compensation for up to 250 euros per parcel.
- It's easy: just place your items in the package with the right format for your shipment. You can choose from 4 packaging formats tailored to your needs. They are all available in our e-shop, at post offices and at Chronopost depots.
- It's just as fast: you will still benefit from express 1 day delivery to the European Union: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom (Great Britain and Northern Ireland)*
Enjoy a 10% discount for purchases of 5 Prêt-à-Expédier items in the same format!
Once you have picked the right packaging, simply insert your documents or goods. Drop off your shipment at a post office or Chronopost depot, or have it picked up from your company by a driver by booking this free service online
Service and options
Each parcel is unique! We offer a full range of services to guarantee a smooth customer experience: detailed tracking, autonomy for your consignees, insurance... All part of our tailored offer to meet your every need.
Full tracking of your shipment from drop-off to delivery
- Track and find records of all your shipments in "My Account". You can subscribe to notifications to receive parcel tracking updates by email or text message.
- Customers who have taken out a contract can benefit from Chronotrace: an advanced tracking tool with many features.
- For on-the-go users, download the mobile app (available for iOS and Android smartphones)
Contractual responsibility
We pay the closest attention to your parcels during shipping. Our transport network is highly reliable, from the processing of your parcel to delivering it to your customer.
In case of loss or damage, and if Chronopost is found liable, you will be compensated on the basis of either the original value of the goods, the cost of their repair, or the direct charges for reconstitution (documents), within the limit of €250 excluding tax per parcel or €23/kg up to a limit of €690 per parcel for Chrono18, Chrono Classic or Chrono relais Europe services.
For goods with greater added value, we offer you various types of additional insurance, allowing you to cover goods up to €20,000 excluding tax.
Dedicated assistance
As a business customer, you can contact a dedicated customer service team from Monday to Friday from 8am to 7pm, and on Saturday from 8am to 12pm (except bank holidays).
We are the first carrier to obtain the NF Customer Relationship Service certification for our handling of key accounts and business customers.
Price offers
Whether you have one shipment for us, or over one hundred, occasionally or frequently, take advantage of our services with rates suited to your needs
Complete freedom: our offers are not binding
- You can register directly online. It's easy, practical, quick and non-binding. You have permanent access to a full range of services thanks to your customized and secured client account.
- For payment, you can choose between 3 options: bank card, direct debit or Paypal.
- By choosing to pay by direct debit, you can benefit from preferential rates with variable discounts depending on the monthly amount of shipments. The discount is automatically applied from 5 national shipments (from 3% to 35%) and from 2 international shipments (10% to 35%) upwards. With the Bonus Intégral (Full Bonus), enjoy an additional 10% discount if at least one national or international shipment is made during the same month
