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Your returns sent with next-day express delivery
Next day
France
In a rush to return your parcels?
With Chrono Reverse, enjoy next-day express delivery of your parcels before 9:00 am, 10:00 am, 1:00 pm or 6:00 pm!
A solution to meet everyone’s needs, with drop-off in one of the 9,000 Pickup points in metropolitan France or collection from your home or site.
Detailed features
WEIGHT
Maximum : 30 kg
DIMENSIONS
Maximum : L ≤ 150 cm
L + 2 H + 2 l ≤ 300 cm
DELIVERY TIME
Delivery is completed the next day
- before 9:00 am for a selection of postal codes in metropolitan France. List of postal codes eligible available here.
- before 10:00 am to more than 25,000 towns and cities across France. Please consult the list of postal codes eligible for the service available here,
- before 1:00 pm or 6:00 pm anywhere in metropolitan France, including Corsica and Monaco.
GEOGRAPHICAL COVERAGE
Your parcels are returned from anywhere in metropolitan France, including Corsica and Monaco, to all or part of metropolitan France, depending on the selected delivery time.
PARCEL COLLECTION
Chronopost collects the parcel from Monday to Friday. However, for parcels deposited at post offices and Chronopost depots (or Pickup points for parcels with computerised labels), delivery times are expressed for parcels accepted from Monday to Saturday morning.
Saturday collection from a location other than a post office or a CHRONOPOST depot may be possible, depending on the operational and economic feasibility. If feasible, a supplement will be charged for the agreed service.
HOLDING TIMES AND LOCATION
In the event the recipient is absent for the first delivery as well as the second, your parcel will be held 14 days at the Chronopost distribution depot.
AVAILABLE SERVICES
Saturday delivery
For parcels collected on Friday, or Thursday if Friday is a public holiday, you may request delivery for Saturday before 1:00 pm for metropolitan France.
Ad Valorem Insurance
You can insure the transported goods up to €20,000 per parcel in the event of loss or damage, including cases of force majeure, upon presentation of receipts.
The insurance does not cover restricted goods and documents, wrongful conduct by the sender or consignee, defects affecting the item shipped, or improper packaging. For more information, consult the general terms of sale applicable to you.
Collection on request (ESD)
Chronopost offers you the option of booking your collection on request. Login on www.chronopost.fr and select your preferred time slot.
PROHIBITED GOODS
Generally speaking, the following goods are prohibited:
- any goods covered by national or international regulations on hazardous products, such as, but not limited to, munitions, gases, flammable, radioactive, toxic, infectious or corrosive materials and all items which, due to their nature or packing, may be dangerous for drivers or handling staff, the environment or the safety of transport vehicles or could damage or harm the other parcels carried, vehicles or third parties;
- jewellery, watches and clocks, precious stones and metals, coins, currency, bank notes, financial stock, securities or payment instruments, bills of exchange, gift vouchers, telephone cards or equivalent and, generally, any paper document or document on another type of medium used to make a fungible payment and/or governed by cash transportation regulations,
- Animals or living persons or corpses, plants, goods under controlled temperatures or perishable foodstuffs and all excise goods under suspension of duties,
- Firearms, weapons of war or collector’s weapons, loaded or unloaded, drugs, psychotropics, works of art, antiques, publications or audio-visual materials prohibited by any applicable laws or regulations,
- Tender bids, pre-qualification files for the award of procurement contracts and exam sheets.
For more information, consult the general terms and conditions of sale applicable to you
