- Express
- World
Express delivery of wine bottles
- Delivery in France and internationally
- BtoB and BtoC offer
- For your samples, gifts, and small orders
- Option to purchase suitable packaging
DELIVERY TIMES
In France, parcels are delivered the next day, according to the selected delivery times.
Internationally, parcels are delivered based on the timeframes of the chosen services.
With Chrono Express, your bottles are delivered express to 230 countries, as early as the next day in Europe, within 1 to 3 days to the main global economic centers, and within 2 to 5 days to the rest of the world.
With Chrono Classic, your bottles are delivered within 2 to 6 days in Europe.
Delivery times are provided as an estimate and in business days, from mainland France. Delivery times depend on the city of dispatch, the drop-off time at the local office, and customs clearance procedures at the destination.
To know the delivery times by destination, please consult the Chrono Viti export guide.
I am a professional
For contracted professionals, whether your shipments are regular or occasional, we offer you an advantageous and competitive solution!
WEIGHT | DIMENSIONS |
| Maximum : 30kg | Maximum : L ≤ 150 cm / L + 2 H + 2 l ≤ 300 cm Minimum : 30 x 21 x 3 cm |
GEOGRAPHICAL COVERAGE
From mainland France, including Corsica and Monaco. For detailed information on the serviced destinations, please consult the Chrono Viti export guide.
PACKAGE PICKUP
Chronopost handles your parcels from Monday to Saturday morning.
Several solutions are available for professionals:
- Regularly scheduled pickup or on-demand collection; the courier picks up the parcels at your premises
- Saturday collection upon feasibility study
- Drop-off of parcels at a post office, Chronopost agency, or Pickup point (except for "Prêt-à-Expédier" items).
LOCATION AND HOLDING TIME
In the absence of the recipient, your parcel will be held:
- For shipments within France: 14 days at the post office or Chronopost agency, or 7 days at the Pickup point.
- For your international shipments: an average of 10 days at the local depot. The duration of the hold is provided as an estimate. The actual holding period will be communicated to the recipient in case of a delivery failure.
EMBALLAGES ADAPATES
Chronopost a développé une gamme d’emballages simples et rapides à monter, sécurisés, maniables et adaptés aux bouteilles de 75 cl et 150 cl. Les emballages Chrono Viti sont disponibles dans les formats 1, 2, 3, 6 bouteilles et magnum.
SPECIFIC OFFERS AND OPTIONS
Chronopost offers tailored services and solutions for each profession in the wine sector.
Export Support Unit
You benefit from a dedicated phone line and email, as well as assistance with the preparation and entry of customs documents.
Export is made easier!
Billing Adapted to Your Organization
Chrono Viti provides offers and rates that meet the needs of the e-commerce sector and B2B stakeholders.
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On-demande pickup
Chronopost offers you the option to schedule an on-demand pickup. You choose the location and time!
Log in to your account on www.chronopost.fr and select the time slot you prefer. -
Ad Valorem insurance
You can take out insurance to cover the transported goods up to €20,000 per parcel in case of loss or material damage, including in cases of force majeure, upon presentation of supporting documents.
The insurance does not cover goods and documents that are subject to restrictions on acceptance, the fault of the sender or recipient, inherent defects, or insufficient packaging. For more information, please refer to the applicable general sales conditions.
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Predict
With the Predict service, your recipient—whether an individual, professional, or business—can reschedule their delivery to another day or a chosen location to never miss a package delivery again!
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Saturday delivery
You have the option to request a Saturday delivery before 10 AM in mainland France for packages handed over on Friday or Thursday if Friday is a public holiday.
In the event that customs formalities are required, Chronopost will charge customs clearance services (corresponding to administrative fees) in addition to the applicable duties and taxes*. These fees will be billed according to the current rates based on the destination country and the Incoterm.
- For mainland France: a maximum of €21 including VAT per customs declaration.
- For the French overseas departments (DOM):
- €21 including VAT per customs declaration if the customs value of the goods is less than €1,000 (note that the amount is €10 including VAT for shipments to individuals when the customs value of the goods is less than €100).
- A maximum of €29 including VAT per customs declaration if the customs value of the goods exceeds €1,000.
*From the DOM to all destinations, including mainland France; from all origins, including mainland France, to the DOM; from mainland France to a non-European Union country; and from a non-European Union country to mainland France, customs clearance fees may apply (VAT, customs duties, sea grants, other taxes, customs clearance services).
In general, the following items cannot be accepted:
- All goods subject to national and international regulations on dangerous products such as, but not limited to, ammunition, gases, flammable, radioactive, toxic, infectious, or corrosive materials, as well as any objects that, by their nature or packaging, may present a danger to transport or handling personnel, the environment, the safety of transport vehicles, or may damage other transported parcels, vehicles, or third parties;
- Jewelry, watches, precious stones and metals, currencies, banknotes, financial or securities instruments, payment methods, debt instruments or commercial papers, gift vouchers, phone cards or equivalents, as well as any document or medium allowing for a fungible payment and/or subject to the legality of transporting funds;
- Living or dead animals, plants, temperature-controlled goods, perishable products or foodstuffs, biological or blood samples, organs, as well as any excise goods under suspension of duties;
- All types of weapons, narcotics, psychotropic substances, works of art, artifacts, antiques, collectibles, publications or audiovisual media prohibited by any applicable law or regulation;
- Responses to calls for tender, pre-qualification files for contract awards, application files and exam copies, as well as any prototype.
Internationally, items subject to the above restrictions, as well as furs and items not admitted for import into the destination country, cannot be accepted.
For more information, you can refer to the applicable General Terms and Conditions of Sale.